Refund Policy

30 day money back

You have 30 days from delivery to request a refund. Email support@sfglow.shop with your order number and the reason.

Damaged or defective items

If your item arrives damaged or does not work, send us a photo or video and we send a replacement or refund at no cost.

Non refundable

Shipping protection and warranty add ons are non refundable once the order has shipped.

Refund timing

Approved refunds go back to your original payment method within 5 to 10 business days.